1. Introduction and Acceptance of Terms

Preamble

These Terms of Service (“Terms”) govern your use of the FESHAH mobile application, website, and related services (collectively, the “Service”). FESHAH is a social gaming platform developed in Kuwait, designed to provide engaging, competitive, and fun multiplayer experiences.

Agreement to Terms

By downloading, installing, creating an account, or otherwise accessing or using the Service, you confirm that you have read, understood, and agree to be legally bound by these Terms and our Privacy Policy. If you do not agree, do not access or use the Service.

Eligibility and Age Restriction

•   You must be at least 13 years old to use the Service.
•  Users between 13 and the age of majority in their jurisdiction must have parental or guardian consent.
• We do not knowingly collect personal data from children under 13.Parents who believe their child has provided data may request deletion via the contact details below.
• These Terms apply to all users worldwide, regardless of nationality or residence.

2. Intellectual Property Rights

•  Ownership: All game content—including questions, design, software, code, text, graphics, sound, music, and logos—is the exclusive property of FESHAH’s developers and protected by copyright, trademark, and other applicable laws.
• Limited License: You are granted a personal, non-exclusive, non-transferable, revocable license to use the Service for non-commercial entertainment.
•  Restrictions: You may not:
  o Reverse engineer, decompile, disassemble, or modify the Service.
  o Create derivative works, copy, or redistribute any part of the Service.
  o Use our trademarks, trade dress, or branding without prior written permission.
  o Use screenshots, gameplay, or recordings of FESHAH for commercial purposes without prior approval.

3. Accounts and Security

•  You must provide accurate, current information when registering and keep it updated.
•  You are responsible for all activity under your account and for maintaining the confidentiality of your login credentials.
•  You must notify us immediately of unauthorized access or security breaches.
•  We reserve the right to reclaim usernames that are inactive, offensive, or infringe on trademarks.

4. In-App Purchases & Virtual Currency

•  Coins & Virtual Items: FESHAH may offer virtual currency (“Coins”) and other virtual items, which have no real-world value and cannot be redeemed for cash.
•  Finality: All purchases are final and non-refundable except as required by law or app- store policy.
•  Account Linkage: Coins and items are tied to your account and cannot be transferred, gifted, or sold.
•  Payment Processing: All purchases are processed through Apple/Google systems; we do not store your payment card details.
•  Game Economy: We may modify, regulate, suspend, or remove virtual items, currency, or features at any time without liability.

5. Prohibited Conduct
You agree not to:

•  Cheat, exploit bugs, use bots, or automate gameplay.
•  Harass, impersonate, threaten, or abuse other users.
•  Upload or share offensive, illegal, or infringing content.
•  Attempt to gain unauthorized access to systems or disrupt the Service.
•  Engage in commercial activities (advertising, selling items/accounts) without written consent.
•  Share personal information of others without permission.

Violation may result in warnings, suspension, account termination, and/or legal action.

6. User-Generated Content (If Enabled)

•  You retain ownership of content you submit (e.g., custom questions) but grant FESHAH a worldwide, royalty-free, transferable license to use, reproduce, modify, and display it for operation, marketing, or promotion of the Service.
•  You confirm that you own or control all rights to content you provide and that it does not infringe third-party rights.
•  We are not obligated to monitor all user content but reserve the right to review and remove content at our discretion.

7. Privacy and Data Usage
Data Collected

•  Personally identifiable information (e.g., name, email, user ID).
•  Device and technical data (e.g., device type, OS, IP address, cookies).
•  Gameplay and interaction data (e.g., scores, in-app purchases, progress).
•  Advertising and analytics data (e.g., ad views, clicks, demographics).

Purpose of Collection

•  Provide and improve gameplay features.
•  Personalize content and recommendations.
•  Enable purchases and account management.
•  Marketing and targeted advertising (inside and outside the app).
•  Prevent fraud and ensure security.

Third-Party Sharing
We may share data with trusted providers (hosting, analytics, ad networks, payment processors) solely to perform services on our behalf, under contractual safeguards. We do not sell personal data to third parties.

Data Security & Retention
We use reasonable security measures but cannot guarantee complete protection. Data is retained only as long as necessary for operational or legal reasons.

User Rights
Where applicable by law, you may request access, correction, or deletion of your data. Contact details are provided below.

8. Disclaimers and Limitation of Liability

•  The Service is provided “as is” and “as available,” without warranties of any kind.
•  We do not guarantee that the Service will be uninterrupted, error-free, or secure.
•  To the fullest extent permitted by law, FESHAH and its affiliates are not liable for indirect, incidental, or consequential damages.
• Some jurisdictions may not allow certain disclaimers. In such cases, our liability is limited to the extent permitted by law.

9. Indemnification
You agree to indemnify and hold harmless FESHAH, its developers, officers, and partners from any claims, damages, or expenses (including attorney’s fees) arising from your misuse of the Service or violation of these Terms.

10. Suspension and Termination
We may suspend or terminate accounts, remove content, and restrict access for violations of these Terms or any reason at our discretion, with or without notice. Account data may be preserved for a limited time for legal or security purposes.

11. Governing Law and Dispute Resolution

•  These Terms are governed by the laws of the State of Kuwait (or another jurisdiction if specified).
•  Disputes will first be addressed through good-faith negotiation. If unresolved, disputes shall be settled by binding arbitration or through the competent courts of Kuwait, unless prohibited by law.

12. Changes to Terms
We may modify these Terms at any time. Material changes will be communicated via in-app notice or email. Continued use of the Service after changes constitutes acceptance. If you do not agree, you must stop using the Service.

13. Contact Information
For questions or requests regarding these Terms or our privacy practices:
📧 Email: connect@feshah.com
📮 Address: Kuwait